Globets' Privacy Policy — Your Data Is Safe

Globets (https://globets.bet) is an internationally licensed online betting and gaming platform. We believe that every member's privacy is a fundamental right. This Privacy Policy clearly explains how Globets collects, stores, uses, and protects your personal information.

By registering on our platform or using our services, you are considered to have read and agreed to this Privacy Policy. If you disagree with any part of it, please refrain from using the platform and contact our support team.

Globets only collects information that is necessary for providing services, verifying identity, and maintaining security. A detailed breakdown of data categories is provided below:

We never store your password in plain text — only as an encrypted hash.

Globets collects information from a variety of sources. It is our responsibility to be transparent with you about each method:

• Direct Collection: Information you provide directly through registration forms, KYC verification, payment forms, and support interactions.
• Automatic Collection: When you use the Globets platform, certain technical information is collected automatically via cookies, log files, and web beacons.
• From Third Parties: Limited information may be received from payment processors, identity verification services, and fraud detection agencies, used solely for security purposes.
• Public Sources: In certain cases, information may be verified against government databases or public records.

Globets uses your information only for specific, transparent, and lawful purposes. Each purpose is outlined in detail below:

• Account Creation & Management: Completing the registration process, confirming logins, and keeping your account secure.
• KYC & Age Verification: Verifying that you are 18 years of age or older and that your identity is genuine.
• Transaction Processing: Securely processing deposits, withdrawals, and bonus transactions.
• Fraud & Anti-Money Laundering: Detecting suspicious activity in compliance with Anti-Money Laundering (AML) regulations.
• Customer Support: Resolving your questions, complaints, and requests promptly and effectively.
• Personalized Experience: Analyzing your preferences and usage patterns to improve our services.
• Marketing Communications: Sending promotional offers and updates with your consent.
• Legal Compliance: Meeting the requirements of regulatory authorities.

Globets never sells your personal data. However, limited information may be shared with trusted third parties in certain specific circumstances. Strict data protection agreements are observed in every case:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and crypto exchanges to process transactions.
• Identity Verification Services: Information is shared with accredited verification agencies to complete the KYC process.
• Legal Authorities: We are legally required to provide data in response to a court order or a lawful request from a regulatory authority.
• Game Providers: Limited session data may be shared with the game provider while playing Live Casino or certain games.
• Analytics Partners: Anonymised and aggregated data is used to analyse platform performance.

All third parties are required to comply with Globets' strict data protection guidelines. They may only use your information for limited, defined purposes — nothing beyond that.

Globets uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

You can manage cookies through your browser settings. However, disabling essential cookies may limit access to certain features on the platform.

Globets does not retain your data beyond the required period. Retention periods depend on the type of data and applicable legal obligations:

• Account Information: For the duration of the active account and up to 5 years after closure, in accordance with AML regulations.
• Transaction Records: Minimum 5 years — in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Marketing Data: Withdrawal of consent will result in immediate deletion.
• Log Files & Technical Data: Up to 12 months.
• Support Contact: Up to 3 years after resolution.

Globets employs industry-leading technical and organizational measures to protect your data. Our security framework operates on the following levels:

• TLS/SSL Encryption: All your data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Additional security verification during account login and withdrawals.
• Encrypted Database: All stored data is kept in fully encrypted form.
• Real-Time Monitoring: 24/7 automated monitoring to detect suspicious activity.
• Penetration Testing: Periodic system audits conducted by independent security experts.
• Staff Training: All staff receive regular data protection training and are granted access only to the information they need.
• Backup Systems: Regular backups to secure, geographically separate servers.

As a Globets member, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@globets.bet:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted (subject to legal obligations).
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Data Portability: You may request your data in a machine-readable format.
• Right to Object: You can object to your data being used for marketing purposes.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

We aim to respond to your request within 30 days of receipt. For complex requests, this period may be extended by up to 90 days.

Globets strictly prohibits access by anyone under the age of 18. Our platform never knowingly collects personal information from minors.

Age verification is mandatory during registration. If we discover that a minor has created an account using false information, we will immediately close that account and delete all associated data.

Globets may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, new platform features, or improvements to our services.

For any significant changes, we will notify you by email and via an in-platform notification. Continued use of the service after changes take effect will be considered your acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the date of the most recent version. We recommend reviewing this policy periodically.

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to our Data Protection team. We're always here to help.

If you believe your privacy rights have been violated and we are unable to resolve the matter, you have the right to file a complaint with the relevant data protection authority.